With a view to facilitate the consumers for easy payments of electricity bills the Punjab State Power Corporation Limited (PSPCL) has launched online quick bill payment system in the state. In addition to this 433 easy bill outlets have also been setup in Punjab for making online payments without paying any charges.
Disclosing this here spokesman of the state government said that in pursuance of governance reforms initiated in the state by the Punjab Deputy Chief Minister Parkash Singh Badal, who also holds power portfolio, Punjab State Power Corporation Limited(PSPL)has also implemented various citizen centric services online to help the consumers. In addition to online deposit of bills, the corporation has launched 24x7 centralised helpline, online registration of complaints and state-of-the-art customer care centres.
Giving details he said under this online payment gateway project, consumers in 46 major towns have been provided this facility in first phase and rest areas of the state would be covered in next 6 months. He informed that 46 towns covered under first phase included Patiala, Gurdaspur, SAS Nagar, Gidderbaha, Jaito, Nangal, Patti, Nakodar, Sirhind, Nawanshahr, Malout, Rupnagar, Rajpura, Samana, Tarntaran, Faridkot, Dhuri, Kotkapura, Muktsar, Khanna, Malerkotla, Kharar, Sunam, Zira, Nabha, Ferozpur Cantt., Jalalabad, Mandi Gobindgarh, Batala, Abohar, Sangrur, Phagwara, Ferozpur City, Mansa, Barnala, Rampura Phul, Jagraon, Fazilka, Hoshiarpur, Kapurthala, Pathankot, Bathinda, Jalandhar Cantt., Jalandhar, Amritsar, Moga and Ludhiana where consumers could view their electricity bills, download receipts after payments and lodge complaints online on the portal at www.pspcl.in.
The spokesman said only current bills or due payments could be deposited online and bill statement would be available online within 3-4 days after consumer gets its hard copy. "Consumers could download receipt after payment by entering consumer account number and there will be no transaction charges for bill payments through net banking", he added.
He also made it clear that in case consumer account was debited but receipt was not generated, the same would be reflected in consumer account within next 2 working days. He informed that consumers could file their complaints related to payment deduction without generation of receipt on bill desk at 011-46869004, 011-46869005, 011-46869010, 08800184336
Disclosing this here spokesman of the state government said that in pursuance of governance reforms initiated in the state by the Punjab Deputy Chief Minister Parkash Singh Badal, who also holds power portfolio, Punjab State Power Corporation Limited(PSPL)has also implemented various citizen centric services online to help the consumers. In addition to online deposit of bills, the corporation has launched 24x7 centralised helpline, online registration of complaints and state-of-the-art customer care centres.
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| Image Courtesy-chaseajob.com |
Giving details he said under this online payment gateway project, consumers in 46 major towns have been provided this facility in first phase and rest areas of the state would be covered in next 6 months. He informed that 46 towns covered under first phase included Patiala, Gurdaspur, SAS Nagar, Gidderbaha, Jaito, Nangal, Patti, Nakodar, Sirhind, Nawanshahr, Malout, Rupnagar, Rajpura, Samana, Tarntaran, Faridkot, Dhuri, Kotkapura, Muktsar, Khanna, Malerkotla, Kharar, Sunam, Zira, Nabha, Ferozpur Cantt., Jalalabad, Mandi Gobindgarh, Batala, Abohar, Sangrur, Phagwara, Ferozpur City, Mansa, Barnala, Rampura Phul, Jagraon, Fazilka, Hoshiarpur, Kapurthala, Pathankot, Bathinda, Jalandhar Cantt., Jalandhar, Amritsar, Moga and Ludhiana where consumers could view their electricity bills, download receipts after payments and lodge complaints online on the portal at www.pspcl.in.
The spokesman said only current bills or due payments could be deposited online and bill statement would be available online within 3-4 days after consumer gets its hard copy. "Consumers could download receipt after payment by entering consumer account number and there will be no transaction charges for bill payments through net banking", he added.
He also made it clear that in case consumer account was debited but receipt was not generated, the same would be reflected in consumer account within next 2 working days. He informed that consumers could file their complaints related to payment deduction without generation of receipt on bill desk at 011-46869004, 011-46869005, 011-46869010, 08800184336
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